Job Title : Urgently looking for Account Manager
Job ID : 2342679922
Posted on : 13-Sep-14
Designation : Account Manager
Experience : 6-8 Yrs
Location : Delhi (Gurgaon) or Mumbai/Pune
Salary : Industry Std.
Client Name : ITC Infotech
Education : B.Tech/BE/MCA and MBA/PGDM
Skills : Captive Market, Account Management, Staffng
Priority : High
Description : HI,
Greetings from Pentagon!!!
We are looking for Account Manager for our Client ITC Infotech. Please find the below mentioned JD details.
Educational Qualifications: Mandatory -B.Tech / B.E./MCA
Desirable - MBA/PGDM/PGDBA or equivalent degree from leading institutions
Experience:6-8years of experience in Account Management with an exposure in both India and global markets; preference selling to BFSI segment; product companies; selling to captive centers of MNCs in India
- Deliver the revenue and the gross margin targets for the account
- Drive the overall sales revenues and increase strategic value of the Services and solutions within an account
- Develop customer account strategies and tactical penetration plans in defined accounts across various service-lines
- Build & maintain executive relationships with the nominated accounts to increase the organization’s visibility & operate as key business contact within accounts for all business related issues
- Serve as a focal point for customer services issue escalation.
- Manage closure on customer support issue to maintain high levels of customer satisfaction and loyalty with customers.
- Provide timely and accurate forecasting, as well as reporting on completed deals.
- Prepare monthly forecasts for sales reviews with the sales management team.
- Responsible for revenue collections
- Monitor, support and improve delivery and operational parameters of the account
Soft Skills Required:
Strong interpersonal, verbal and written communications skills
Self driven, self-discipline, organized, and focused in conducting account management tasks.
Excellent negotiation, mediation and conflict management skills.
Excellent presentation and articulation Skills.
Ability to guide others through complexity, ambiguity and uncertainty
Experience &Tech/Domain Skills Required:
- Experience in working in/with IT/IS services/engineering services companies in account management
- (Desirable – Experience in working with Captive/MNC customers in India)
- Strong understanding and preferably experience in recruitment/staffing industries
- Tech-savvy, should be aware of various technologies (Java, Microsoft, Open Systems, SAP, Infra Mgmt, Engineering, BI/DW) and have good understanding of IT/IS/Engg Services
- Good domain skills in one/more domains worked in (e.g. Finance/Banking/Insurance/Healthcare/Retail /Manufacturing/Hi-Tech)
- Good at MS Office, Excel&Powerpoint
Location: Delhi (Gurgaon) or Mumbai/Pune, but should be open to travel
Notice Period: Both positions are immediate, NP should be less than 45 days
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