Job Title : Urgently looking for Account Manager

Job ID : 2342679922

Posted on : 13-Sep-14

Designation : Account Manager

Experience : 6-8 Yrs

Location : Delhi (Gurgaon) or Mumbai/Pune

Salary : Industry Std.

Client Name : ITC Infotech

Education : B.Tech/BE/MCA and MBA/PGDM

Skills : Captive Market, Account Management, Staffng

Priority : High

Description : HI,

Greetings from Pentagon!!!

We are looking for Account Manager for our Client ITC Infotech. Please find the below mentioned JD details.

Designation:Account Manager

Educational Qualifications: Mandatory -B.Tech / B.E./MCA
Desirable - MBA/PGDM/PGDBA or equivalent degree from leading institutions

Experience:6-8years of  experience in Account Management with an exposure in both India and global markets; preference selling to BFSI segment; product companies; selling to captive centers of MNCs in India

Key Responsibilities:

  • Deliver the revenue and the gross margin targets for the account
  • Drive the overall sales revenues and  increase strategic value of the  Services  and solutions within an account 
  • Develop customer account strategies and tactical penetration plans in defined accounts across various service-lines
  • Build & maintain executive relationships with the nominated accounts to increase the organization’s visibility & operate as key business contact within accounts for all business related issues
  • Serve as a focal point for customer services issue escalation. 
  • Manage closure on customer support issue to maintain high levels of customer satisfaction and loyalty with customers. 
  • Provide timely and accurate forecasting, as well as reporting on completed deals. 
  • Prepare monthly forecasts for sales reviews with the sales management team. 
  • Responsible for revenue collections
  • Monitor, support and improve delivery and operational parameters of the account

Soft Skills Required:
Strong interpersonal, verbal and written communications skills
Self driven, self-discipline, organized, and focused in conducting account management tasks.
Excellent negotiation, mediation and conflict management skills. 
Excellent presentation and articulation Skills.
Ability to guide others through complexity, ambiguity and uncertainty

Experience &Tech/Domain Skills Required:

  • Experience in working in/with IT/IS services/engineering services companies in account management
  • (Desirable – Experience in working with Captive/MNC customers in India)
  • Strong understanding and preferably experience in recruitment/staffing industries
  • Tech-savvy, should be aware of various technologies (Java, Microsoft, Open Systems, SAP, Infra Mgmt, Engineering, BI/DW) and have good understanding of  IT/IS/Engg Services 
  • Good domain skills in one/more domains worked in (e.g. Finance/Banking/Insurance/Healthcare/Retail /Manufacturing/Hi-Tech)
  • Good at MS Office, Excel&Powerpoint

Location: Delhi (Gurgaon) or Mumbai/Pune, but should be open to travel

Notice Period: Both positions are immediate, NP should be less than 45 days

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