Pentagon Consultancy Services
Job Title : Urgently looking for Account Manager
Job ID : 2342679922
Posted on : 13-Sep-14
Designation : Account Manager
Experience : 6-8 Yrs
Location : Delhi (Gurgaon) or Mumbai/Pune
Salary : Industry Std.
Client Name : ITC Infotech
Education : B.Tech/BE/MCA and MBA/PGDM
Skills : Captive Market, Account Management, Staffng
Priority : High
Description : HI,
Greetings from Pentagon!!!
We are looking for Account Manager for our Client ITC Infotech. Please find the below mentioned JD details.
Designation:Account Manager
Educational Qualifications: Mandatory -B.Tech / B.E./MCA
Desirable - MBA/PGDM/PGDBA or equivalent degree from leading institutions
Experience:6-8years of experience in Account Management with an exposure in both India and global markets; preference selling to BFSI segment; product companies; selling to captive centers of MNCs in India
Role
Key Responsibilities:
- Deliver the revenue and the gross margin targets for the account
- Drive the overall sales revenues and increase strategic value of the Services and solutions within an account
- Develop customer account strategies and tactical penetration plans in defined accounts across various service-lines
- Build & maintain executive relationships with the nominated accounts to increase the organization’s visibility & operate as key business contact within accounts for all business related issues
- Serve as a focal point for customer services issue escalation.
- Manage closure on customer support issue to maintain high levels of customer satisfaction and loyalty with customers.
- Provide timely and accurate forecasting, as well as reporting on completed deals.
- Prepare monthly forecasts for sales reviews with the sales management team.
- Responsible for revenue collections
- Monitor, support and improve delivery and operational parameters of the account
Soft Skills Required:
Strong interpersonal, verbal and written communications skills
Self driven, self-discipline, organized, and focused in conducting account management tasks.
Excellent negotiation, mediation and conflict management skills.
Excellent presentation and articulation Skills.
Ability to guide others through complexity, ambiguity and uncertainty
Self driven, self-discipline, organized, and focused in conducting account management tasks.
Excellent negotiation, mediation and conflict management skills.
Excellent presentation and articulation Skills.
Ability to guide others through complexity, ambiguity and uncertainty
Experience &Tech/Domain Skills Required:
- Experience in working in/with IT/IS services/engineering services companies in account management
- (Desirable – Experience in working with Captive/MNC customers in India)
- Strong understanding and preferably experience in recruitment/staffing industries
- Tech-savvy, should be aware of various technologies (Java, Microsoft, Open Systems, SAP, Infra Mgmt, Engineering, BI/DW) and have good understanding of IT/IS/Engg Services
- Good domain skills in one/more domains worked in (e.g. Finance/Banking/Insurance/Healthcare/Retail /Manufacturing/Hi-Tech)
- Good at MS Office, Excel&Powerpoint
Location: Delhi (Gurgaon) or Mumbai/Pune, but should be open to travel
Notice Period: Both positions are immediate, NP should be less than 45 days
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