Job ID : 2194445920

Posted on : 3-Jan-17


Experience : 3 to 9 yrs

Location : Bangalore,Pune,Mumbai,Kolkata,Hyderabad,Gurgaon,Chennai

Salary : Industry Std

Client Name : MNC

Education : Engineering degree or equivalent

Skills : Windows, Windows Server, Windows Application Support, Perl, Unix, Shell Scripting, Application Support, Infrastructure Support, Incident Management, Change Management, Problem Management, ITIL

Priority : High

Description :


About Us:

With about 2 decades of experience in the Business of Manpower Consulting and staff Augmentations Pentagon Consultancy Services (PCS) is one among the most Progressive Multidimensional Consulting Group. Our Multidimensional Consulting Approach makes us a very niche and Boutique Organization.  Due to this Hybrid Consulting Business Model we have brought a change in the conventional staffing approach and are committed to raise it to International Standards.

The Requirement:
We are given a mandate to hire WINDOWS APPLICATION SUPPORT CONSULTANTS   by one of our MNC clients for locations across India. Please send us your updated profile or refer anyone you know who might be interested in the same.

Job Summary:
Role: Windows Application Support Consultant
Experience: 3 to 9 years
Job locations: Bangalore,Pune,Mumbai,Kolkata,Hyderabad,Gurgaon,Chennai

Job Description:

Roles and Responsibilities:
Responsible for maintenance of the application systems 
Identifying and troubleshooting application issues 
Monitor process and software changes in production support, 
Continuous and effective communication with the production support team and raise production support issues to the project team as required.
Responsible for root cause analysis, management communication and client relationship management within Infrastructure Service Support team members.
Involve in Production support activities 
Provide solutions to complex issues by doing a thorough analysis of root cause and impact of the defect
Adherence to life cycle methodology and risk guidelines with regards to production changes are made.

Required skills:
Experience in Windows Application Support and development 
Hands on experience in supporting applications in Multiple domains
Extensive experience developing and supporting applications
Experience using scripting skills in Perl, Unix Shell Scripting and Windows batch scripting.
Experience in Infrastructure Support, Configuration and Release Management.
Familiarity with Incident Management, Change Management and Problem Management.
Familiar with ITIL 

Education Qualification: 
Engineering degree or equivalent

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