•7-10  years of experience in Cordys Configuration and Administration

•Strong experience in  Cordys 4.0  and above Architecture, Installation(hardware/networking/cordys application setup).

•Experienced in production and pre-production disruptions, applying hotfixes, User creations, health/performance monitoring, performance schedule management.

•Well versed in  Maintenance and administration for processes in running applications ie Archiving, Cordys system monitoring and management – ie Operational Management, Runtime behavior monitoring and management, Log file monitoring, investigation, resolution and management, Connector monitoring and management ie UDDI / Soap / LDAP /EJB / Email etc and Driving Cordys Administration problems through to resolution.

•Proficiency in  Java/BPM, Web Services, Apache and Sybase , Oracle10g.

•Service Ticket handling:  Trouble shooting on account of an call/potential issue,  Raise, review and close incidents within internal team/vendors, Root Cause Analysis for all critical incidents and Preventive maintenance recommendations and solutions.

•Change Management and Reporting:  Follow the release formalities and Monthly reporting of statistics pertaining to the Production system in terms of Service Tickets/incidents

•Competent team player with strong communication, analytical, and management skills.