Job Title : Genesys Developers
Job ID : 9422074206
Posted on : 6-5-2016
Designation : Genesys Developers
Experience : 3-8 yrs
Location : Bangalore, Chennai, Hyderabad, Pune, Mumbai, Kolkata
Salary : Market Std
Client Name : MNC
Education : Any
Skills : Genesys
Priority : High
• Excellent Technical skills in Genesys CIM 8.x framework with implementation and migration knowledge.
• Solid knowledge in SIP, INFOMART, Interactive Insights, Genesys Multimedia set up and implementation.
• Expertise in Skill based routing.
• Interact with the customer IT team and gather all the required information by asking the right questions
• Make sure that existing contact center setup (Genesys applications) are up to the standard with latest versioning and provide recommendations working with Genesys Vendors and SMEs.
• Hands on experience in fixing Infomart related issues
• Genesys Services
• Genesys Chat
• Genesys Co-browse
• Genesys mobile Services
• Knowledge on Genesys SDK and API consumption.
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