Job Title : IIS Admin - Windows/Linux
Job ID : 2442972720
Posted on : 10-03-2015
Designation : IIS Admin - Windows/Linux
Experience : 4 to 7 yrs
Location : Bangalore
Salary : Industry Standard
Client Name : MNC
Education : Graduation
Skills : IIS, Linux
Priority : HOT
Description :
Job Description:
Areas of Expertise :
- Installing and configuring Windows and Linux Operating Systems.
- FTP, SSH, SSL, DNS, DHCP
Key result areas:
- Adhere to following processes as per the defined SLAs or KPIs
- Incident detection, Categorization, responding and closure
- Service Request Handling
- Incident categorization, initial triage, escalation, and resolution (within scope) as per the SOPs/ Runbook.
- Access Request handling
- Delivery Assurance: Adhere to defined support and quality processes as per the floor management guidelines, Run books & SOPs.
- Delivery Excellence: Focus on enabling quality deliverables and enhancing customer satisfaction.
- Contribution to knowledge management process by updating/creating the knowledge articles.
Typical responsibilities:
Project/Process:
- Server Support (ADS, FTP, Database) on both Windows and Linux platform.
- In-depth knowledge on Windows 2008.
- Working knowledge on Backups and Disaster recovery for Server on different platform.
- Manage Vendor escalations, troubleshooting and product support requests
- Ability to define technical solutions and provide technical guidance
- Strong project skills (planning, process, documentation). Strong troubleshooting skills
Skill/Technology
- Strong knowledge of Windows and Linux operating systems.
- DNS, DHCP, HTTP, HTTPS, SMTP, POP3, IMAP, NTP, FTP and SFTP
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